Hello, this is a long text. We apologise for this. It's a legal obligation to protect you (and us).

As a result of consulting our website, the visitor accepts the conditions expressed in this disclaimer. We may change the legal information unilaterally at any time.

These conditions are governed by Belgian law. Any disputes will fall under the jurisdiction of the Belgian courts.

Who we are

Our website address is: https://lesessentielsdegaelle.be.

Our postal address is Langeweg, 13 - 3090 Overijse - Belgium

You can contact us via the contact page on the website.

'Les Essentiels de Gaëlle' reserves all intellectual property rights and other rights in respect of its name and logo. Third parties may not use this name and logos without the prior formal written consent of 'Les essentiels de Gaëlle'.

'Les Essentiels de Gaëlle' reserves all copyright in respect of its websites. The copyright extends to texts, photographs, formatting, layout, slogans, illustrations and other items featured on the websites. The distribution, reproduction and use of the content published on the websites is governed by the following conditions.

Visitors may freely use the information obtained directly from the website. This information may be distributed, provided it is accurately presented and 'Les Essentiels de Gaëlle' is cited as the source. If information obtained from the website is incorporated into documents to be offered to third parties for a charge (irrespective of the medium) is allowed only if 'Les essentiels de Gaëlle' formal written consent is sought beforehand.

Personal data

We attach great importance to the protection of personal data and privacy. We handle personal data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation – GDPR). Personal data are processed solely to achieve the specific purpose for which they are collected. Your Personal data is not sold to third-parties.

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You may exercise those rights by means of a dated and signed request, accompanied with a copy of the person's identity card, to be sent by post or email.

What data do we collect and for which purpose

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

Cookies

As everyone else, we use cookies on our website. Cookies are small text files placed on the hard drives of the computers of website visitors. They contain information such as the user's language preference, so the person is not required to supply information again when revisiting the same website.

The following types of cookies are used :

  1. Necessary cookies: technically essential cookies and functional cookies, such as
    • Location : we use this for purposes like estimating taxes and shipping
    • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
    • Cart content : we also use cookies to keep track of cart contents
  2. Analytical cookies

We use Google Analytics to understand register statistics on our website. Refer to Google's terms of use to understand their policies around personal data.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Payments

We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Stripe Privacy Policy for more details.

Newsletter

We communicate through Mailer Lite. When registering for our newsletter, some of your data will be passed to MailerLite, including information such as your first name and your email address.

Please see the MailerLite Privacy Policy for more details.

Shipment

We work with several shipment companies such as Bpost. Some of your data such as your address will be passed to those shipment companies for the sole purpose of delivery. Please refer to their Privacy Policy for more details.

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